While investigating different Electronic Health Records systems, I approached a local clinician with an offer to exchange my program management time for the opportunity to observe how an EHR was used in a clinical setting. It was my good fortune to discover they had just kicked off a migration of their patient records from one EHR (Practice Fusion) to another (CareCloud).
As the only PM and technical resource on this project, I met with each of the individuals involved in the migration to understand their roles and processes, and following that, I proposed several improvements to make their migration faster, less expensive, and more secure. I acted as day-to-day project manager, quality assurance, and technical support in both systems.
This project is still underway, but my portion of the project is complete.